Shipping Terms & Conditions
When you create an order you will be given the choice of various shipping options, depending on the type of product or service you have ordered. For most items we use the commercial carrier UPS because of their timely service, insurance, and tracking services. UPS packages MUST be signed for and if the shipping address is different from the billing address you must include the shipping address phone number.
Shipping Services
For domestic shipments we offer UPS Ground, UPS 2nd Day, and UPS Next Day. For international shipping we offer DHL. We typically ship orders on the same day if received by 2PM Eastern Standard Time. Orders made after 2pm will be shipped the following business day. Orders placed Friday after 2pm or over the weekend will be shipped the following Monday.
Please Note: UPS will not deliver to a PO Box.
IMPORTANT NOTE FOR INTERNATIONAL SHIPPING
We cannot calculate nor are we authorized to collect customs duties, VATs, and other local taxes. These charges are the responsibility of our international customers and typically due and collected upon receipt.
International UPS shipping costs can be calculated after entering the country, city or state, and the full zip code (this may include a dash and additional numbers). If you prefer to use an alternative option or carrier for your order please Contact us for more information.